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Alpha1TecLabs Terms & Conditions
Privacy notice -
Acceptable use policy
Mail Accounts & Storage Retention Policy -
Legal Disclaimer
Please click Nominet UK to read terms & conditions before registering .UK domains.
UNIFORM
DOMAIN NAME DISPUTE RESOLUTION POLICY:
1. Purpose
This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been
adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is
incorporated by reference into your Registration Agreement, and sets forth the
terms and conditions in connection with a dispute between you and any party
other than us (the registrar) over the registration and use of an Internet
domain name registered by you. Proceedings under Paragraph 4 of this Policy will
be conducted according to the Rules for Uniform Domain Name Dispute Resolution
Policy (the "Rules of Procedure"), which are available at http://www.icann.org/udrp/udrp-rules-24oct99.htm,
and the selected administrative-dispute-resolution service provider's
supplemental rules.
2. Your Representations
By applying to register a domain name, or by asking us to maintain or renew a
domain name registration, you hereby represent and warrant to us that (a) the
statements that you made in your Registration Agreement are complete and
accurate; (b) to your knowledge, the registration of the domain name will not
infringe upon or otherwise violate the rights of any third party; (c) you are
not registering the domain name for an unlawful purpose; and (d) you will not
knowingly use the domain name in violation of any applicable laws or
regulations. It is your responsibility to determine whether your domain name
registration infringes or violates someone else's rights.
3. Cancellations, Transfers, and Changes
We will cancel, transfer or otherwise make changes to domain name registrations
under the following circumstances:
a. subject to the provisions of Paragraph 8, our receipt of written or
appropriate electronic instructions from you or your authorized agent to take
such action;
b. our receipt of an order from a court or arbitral tribunal, in each case of
competent jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative Panel requiring such action in
any administrative proceeding to which you were a party and which was conducted
under this Policy or a later version of this Policy adopted by ICANN. (See
Paragraph 4(i) and (k) below.) We may also cancel, transfer or otherwise make
changes to a domain name registration in accordance with the terms of your
Registration Agreement or other legal requirements.
We also reserve the right to refuse to release a domain name to another service provider until all fees incurred by the client have been settled.
4. Mandatory Administrative Proceeding
This Paragraph sets forth the type of disputes for which you are required to
submit to a mandatory administrative proceeding. These proceedings will be
conducted before one of the administrative-dispute-resolution service providers
listed at www.icann.org/udrp/approved-providers.htm (each, a "Provider").
a. Applicable Disputes. You are required to submit to a mandatory administrative
proceeding in the event that a third party (a "complainant") asserts to the
applicable Provider, in compliance with the Rules of Procedure, that
(i) your domain name is identical or confusingly similar to a trademark or
service mark in which the complainant has rights; and (ii) you have no rights or
legitimate interests in respect of the domain name; and
(iii) your domain name has been registered and is being used in bad faith.
In the administrative proceeding, the complainant must prove that each of these
three elements are present.
b. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph
4(a)(iii), the following circumstances, in particular but without limitation, if
found by the Panel to be present, shall be evidence of the registration and use
of a domain name in bad faith:
(i) circumstances indicating that you have registered or you have acquired the
domain name primarily for the purpose of selling, renting, or otherwise
transferring the domain name registration to the complainant who is the owner of
the trademark or service mark or to a competitor of that complainant, for
valuable consideration in excess of your documented out-of-pocket costs directly
related to the domain name; or
(ii) you have registered the domain name in order to prevent the owner of the
trademark or service mark from reflecting the mark in a corresponding domain
name, provided that you have engaged in a pattern of such conduct; or
(iii) you have registered the domain name primarily for the purpose of
disrupting the business of a competitor; or
(iv) by using the domain name, you have intentionally attempted to attract, for
commercial gain, Internet users to your web site or other on-line location, by
creating a likelihood of confusion with the complainant's mark as to the source,
sponsorship, affiliation, or endorsement of your web site or location or of a
product or service on your web site or location.
c. How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name
in Responding to a Complaint. When you receive a complaint, you should refer to
Paragraph 5 of the Rules of Procedure in determining how your response should be
prepared. Any of the following circumstances, in particular but without
limitation, if found by the Panel to be proved based on its evaluation of all
evidence presented, shall demonstrate your rights or legitimate interests to the
domain name for purposes of Paragraph 4(a)(ii):
(i) before any notice to you of the dispute, your use of, or demonstrable
preparations to use, the domain name or a name corresponding to the domain name
in connection with a bona fide offering of goods or services; or
(ii) you (as an individual, business, or other organization) have been commonly
known by the domain name, even if you have acquired no trademark or service mark
rights; or
(iii) you are making a legitimate non-commercial or fair use of the domain name,
without intent for commercial gain to misleadingly divert consumers or to
tarnish the trademark or service mark at issue.
d. Selection of Provider. The complainant shall select the Provider from among
those approved by ICANN by submitting the complaint to that Provider. The
selected Provider will administer the proceeding, except in cases of
consolidation as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and Appointment of Administrative Panel.
The Rules of Procedure state the process for initiating and conducting a
proceeding and for appointing the panel that will decide the dispute (the
"Administrative Panel").
f. Consolidation. In the event of multiple disputes between you and a
complainant, either you or the complainant may petition to consolidate the
disputes before a single Administrative Panel. This petition shall be made to
the first Administrative Panel appointed to hear a pending dispute between the
parties. This Administrative Panel may consolidate before it any or all such
disputes in its sole discretion, provided that the disputes being consolidated
are governed by this Policy or a later version of this Policy adopted by ICANN.
g. Fees. All fees charged by a Provider in connection with any dispute before an
Administrative Panel pursuant to this Policy shall be paid by the complainant,
except in cases where you elect to expand the Administrative Panel from one to
three panellists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in
which case all fees will be split evenly by you and the complainant.
h. Our Involvement in Administrative Proceedings. We do not, and will not,
participate in the administration or conduct of any proceeding before an
Administrative Panel. In addition, we will not be liable as a result of any
decisions rendered by the Administrative Panel.
i. Remedies. The remedies available to a complainant pursuant to any proceeding
before an Administrative Panel shall be limited to requiring the cancellation of
your domain name or the transfer of your domain name registration to the
complainant.
j. Notification and Publication. The Provider shall notify us of any decision
made by an Administrative Panel with respect to a domain name you have
registered with us. All decisions under this Policy will be published in full
over the Internet, except when an Administrative Panel determines in an
exceptional case to redact portions of its decision.
k. Availability of Court Proceedings. The mandatory administrative proceeding
requirements set forth in Paragraph 4 shall not prevent either you or the
complainant from submitting the dispute to a court of competent jurisdiction for
independent resolution before such mandatory administrative proceeding is
commenced or after such proceeding is concluded. If an Administrative Panel
decides that your domain name registration should be cancelled or transferred, we
will wait ten (10) business days (as observed in the location of our principal
office) after we are informed by the applicable Provider of the Administrative
Panel's decision before implementing that decision. We will then implement the
decision unless we have received from you during that ten (10) business day
period official documentation (such as a copy of a complaint, file-stamped by
the clerk of the court) that you have commenced a lawsuit against the
complainant in a jurisdiction to which the complainant has submitted under
Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction
is either the location of our principal office or of your address as shown in
our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure
for details.) If we receive such documentation within the ten (10) business day
period, we will not implement the Administrative Panel's decision, and we will
take no further action, until we receive (i) evidence satisfactory to us of a
resolution between the parties; (ii) evidence satisfactory to us that your
lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such
court dismissing your lawsuit or ordering that you do not have the right to
continue to use your domain name.
5. All Other Disputes and Litigation
All other disputes between you and any party other than us regarding your domain
name registration that are not brought pursuant to the mandatory administrative
proceeding provisions of Paragraph 4 shall be resolved between you and such
other party through any court, arbitration or other proceeding that may be
available.
6. Our Involvement in Disputes
We will not participate in any way in any dispute between you and any party
other than us regarding the registration and use of your domain name. You shall
not name us as a party or otherwise include us in any such proceeding. In the
event that we are named as a party in any such proceeding, we reserve the right
to raise any and all defenses deemed appropriate, and to take any other action
necessary to defend ourselves.
7. Maintaining the Status Quo
We will not cancel, transfer, activate, deactivate, or otherwise change the
status of any domain name registration under this Policy except as provided in
Paragraph 3 above.
8. Transfers During a Dispute
a. Transfers of a Domain Name to a New Holder. You may not transfer your domain
name registration to another holder (i) during a pending administrative
proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15)
business days (as observed in the location of our principal place of business)
after such proceeding is concluded; or (ii) during a pending court proceeding or
arbitration commenced regarding your domain name unless the party to whom the
domain name registration is being transferred agrees, in writing, to be bound by
the decision of the court or arbitrator. We reserve the right to cancel any
transfer of a domain name registration to another holder that is made in
violation of this subparagraph.
b. Changing Registrars. You may not transfer your domain name registration to
another registrar during a pending administrative proceeding brought pursuant to
Paragraph 4 or for a period of fifteen (15) business days (as observed in the
location of our principal place of business) after such proceeding is concluded.
You may transfer administration of your domain name registration to another
registrar during a pending court action or arbitration, provided that the domain
name you have registered with us shall continue to be subject to the proceedings
commenced against you in accordance with the terms of this Policy. In the event
that you transfer a domain name registration to us during the pendency of a
court action or arbitration, such dispute shall remain subject to the domain
name dispute policy of the registrar from which the domain name registration was
transferred.
9. Policy Modifications
We reserve the right to modify this Policy at any time with the permission of
ICANN. Unless this Policy has already been invoked by the submission of a
complaint to a Provider, in which event the version of the Policy in effect at
the time it was invoked will apply to you until the dispute is over, all such
changes will be binding upon you with respect to any domain name registration
dispute, whether the dispute arose before, on or after the effective date of our
change. In the event that you object to a change in this Policy, your sole
remedy is to cancel your domain name registration with us, provided that you
will not be entitled to a refund of any fees you paid to us. The revised Policy
will apply to you until you cancel your domain name registration.
Privacy Notice:
We encourage all webmasters to ensure their website is compliant with all UK
data protection and privacy laws! All website owners using Google
Analytics are required to have a privacy policy that fully discloses the use of
Google Analytics.
We
currently recommend that Google Analytics script code should be removed from all
web pages. Note: We do not use
Google Analytics.
Website
visitors that are concerned about being tracked and having their personal data
collected may wish to protect their identity and privacy in several ways:
1/ Edit your PC windows Hosts file (C:\Windows\System32\drivers\etc\) using
notepad and add the following entries:
# [Google Inc]
127.0.0.1
www.google-analytics.com
127.0.0.1 ssl.google-analytics.com
If you cannot modify or access to C:\Windows\System32\drivers\etc\hosts was denied see Microsoft
solution
http://support.microsoft.com/kb/923947
2/ Google Analytics are providing an opt-out browser add-on to indicate that
information about the website visit should not be sent to Google Analytics
it is available at
http://tools.google.com/dlpage/gaoptout
What we gather from you
Our site collects information in several ways. When you order information,
registrations and services from us you are required to complete a client order
form. Alpha1TecLabs requests your name, e-mail address, financial information (such as
payment details and credit card details) and your contact information ("Customer
Information") together with any information required by Registry Administrators
such as the contact details of a technical contact and billing contact of the
registrant of a domain name ("Contact Details").
Cookies
As part of our service,
Alpha1TecLabs site visitors users agree implied consent sites may use session cookies to help identify you and access your account data, and your shopping
cart, to process the items in your
shopping cart, for system administration.
A cookie is a small amount of data that is sent to your browser
from a web server and is stored on your computer's hard drive.
We do not use
tracking cookies or web trackers
or Google Analytics or sell data to third
parties, to ensure protection
of your privacy at all times.
Contact information
Our site's registration form requires users to give us contact information (like
their name and email address) and financial information (like their account or
credit card numbers). Contact information from the order form is used to send
orders to our clients, and is also used to get in touch with them when necessary.
You should note that the Contact Details you have provided, together with any
Customer Information required by the relevant Registry Administrator's, will be
- to the extent this is required by Registry Administrator - made publicly
available in the Alpha1TecLabs and the relevant Registries WHOIS database in respect of
the registrations that you have requested as required by the relevant Registry Administrator's.
Third Party Intermediaries
Alpha1TecLabs verifies the credit card information given by you through a 3rd
party clearing company. This clearing company is solely a link in the distribution
chain, and do not store, retain, or in any other way use the information they obtain
from us.
Parties to whom we disclose your information
We disclose Contact Information to Registry Administrators
together with any other information requested by such Registry Administrators in
relation to the registrations requested by you. Alpha1TecLabs may also disclose
Customer Information in special cases where Alpha1TecLabs has reason to believe that
disclosing this information is necessary to identify, contact or bring legal action against
someone who may be violating our terms and conditions of use or may be causing injury or interference with our
rights, property, our customers or anyone who could be harmed by such activities. We may also disclose Customer
Information when we believe, in good faith, that the law requires it and for administrative and other purposes
necessary to maintain services and improve our products and services.
Security
This site has security measures in place to protect against the loss, misuse and
alteration of the information under our control. Password must be entered to log
in to your account and in order to manage your domain name's. We use SSL secure
server with digital certificates and all personal information is fully
encrypted during all transactions. Please note, however, that no data transmission over
the Internet is completely secure. As a result, while we endeavour to protect your
personal information, we cannot ensure or warrant the security of any
information you provide to us and you transmit such information to us at your own risk. Once
we receive your transmission we endeavour to ensure the security of your personal
information on our systems. Please note that Alpha1TecLabs.com will never ask
for any personal information via email.
Correct/Update
If you wish to correct, update or otherwise modify the information that you have
provided to us please use the privacy email link
privacy@alpha1teclabs.com to correct,
update or modify the relevant information.
Contacting the Web Site:
If you have any questions about this privacy statement, complaints, any issues, practices of this
site or dealings with this Web site, please e-mail
support@Alpha1TecLabs.com.
Links
This web site contains links to other web sites. Please note that when you click
on one of these links, you are 'clicking' to another web site. We encourage you to
read the privacy statements of these linked sites as their privacy policy may differ
from ours.
Alpha1TecLabs
Term & Conditions:
Customers are required to commit to a minimum service period of 12 months. Notice
of your right of cancellation of contract one months notice required minimum,
prior to renewal of next period. In order to use our services you must have a
registered domain name with us.
Delivery: Once payment has been received transaction will be completed within 24hrs.
a) Domain names and web services are non refundable, the customer's order constitutes an offer to buy the
goods and services in question.
b) The purchase contract is concluded at the point at which you send an
acceptance/confirmatory e-mail/fax or letter.
c) Alpha1TecLab's reserves the right not to fulfil or to cancel orders in the
event of obvious inaccuracies in prices.
d) No user shall consume more than their fair share of system resources.
e) Domain names and web services must not be used in any illegal activities including
phishing purposes or similar
criminal activity. Such use can result in termination of your service and
forfeit of your domain name and web
services.
f) To terminate your service and transfer your domain name to a new domain name
registrar, there is an administration fee of £10 per domain name to process and
assist with each
transfer.
g) You must provide at least one months notice prior to your service expiry date
of your intention to cancel/terminate your services. If your services have expired due
to non payment renewal request date sent or you provided notice of termination
after requested payment request sent date and made no payment in your expiry
period extension then this will result in immediate suspension of your current
services until any further outstanding service payments have been received.
h) In order to use our ISP services you must use us as your registry provider,
use of any other provider will cause your services to cease.
Please Note: All services are provided on the basis that they
are business to business and that the Consumer Protection (Distance Selling)
Regulations 2000 do not apply.
Payment methods accepted: Monthly, Quarterly, Yearly by credit or debit card via PayPal, Nochex, or cheque (UK). Payments from outside the UK must be made by credit or debit card in pounds sterling only. We cannot accept any cheques drawn on non-UK banks because of the excessive clearance costs.
Intellectual Property Rights
1.1 All materials (including, without limitation, all
designs, text, graphics and their selection and arrangement) on this Website are
the copyright of Alpha1TecLabs Communications plc ("Alpha1TecLabs") or its
content providers. No material on this Website may be copied or reproduced in
any form whatsoever, whether physical, electronic or otherwise, without
Alpha1TecLabs's express, prior, written consent.
1.2 All brand names, product names and/or service names used in this Website are
trademarks, trade names, service marks or copyrights of their respective
holders. Any use of any such brand name, product name and/or service name
without the express, prior, written consent of the relevant rights holder may
constitute an infringement of that rights holder's rights and Alpha1TecLabs
gives no permission for the use of any such item in any way whatsoever.
General Terms Applicable (including limitations
on liability)
2.1 Alpha1TecLabs has taken all reasonable steps in the
preparation and delivery of the content on this Website. However, Alpha1TecLabs
cannot guarantee the accuracy of any information contained on this Website and,
accordingly, you should not rely or act upon any such information until you have
independently verified its accuracy and validity.
2.2 Alpha1TecLabs cannot guarantee uninterrupted and/or reliable access to this
Website and Alpha1TecLabs makes no guarantees whatsoever as to its operation,
availability, functionality or otherwise.
2.3 To the extent permitted by applicable law, Alpha1TecLabs hereby disclaims
any and all warranties, whether express or implied, statutory or otherwise as to
the accuracy of any information contained on this Website and/or the
availability of this Website and, accordingly, Alpha1TecLabs shall have no
liability (save in relation to death or injury arising through its negligence)
for any loss or damage howsoever arising and of whatever nature incurred in the
use of this Website or reliance on any information contained on it including,
without limitation, any direct, indirect or consequential loss, loss of
business, loss of goodwill or loss of profits.
2.4 This Website may be connected by means of hypertext links to or from other
Websites which are not under the control of Alpha1TecLabs. Alpha1TecLabs accepts
no responsibility or liability for any of the material contained on any such
Website and, while it does not wish to affect the opinion of anybody accessing
any such Website whether from this Website or otherwise, Alpha1TecLabs does not
endorse, support or promote any statements made or opinions expressed thereon.
2.5 Should you wish to enter into any contract or arrangement (whether formal or
informal) with any advertiser on this Website, any such contract or arrangement
shall be between you and the relevant advertiser and Alpha1TecLabs shall not be
a party to any such contract or arrangement nor become involved in any such
contract or arrangement for any reason whatsoever. The terms and conditions
(including, without limitation, those relating to payment, delivery, quality
and/or any representations or warranties) of any such contract or arrangement
are a matter for you and the relevant advertiser to agree and Alpha1TecLabs
accepts no responsibility in relation thereto.
2.6 These terms and conditions shall be governed by and construed in accordance
with English Law and any dispute arising there from shall be subject to the
non-exclusive jurisdiction of the Courts of England. Notwithstanding the
foregoing, should this Website be accessed by anyone outside of the United
Kingdom, it shall be that person's responsibility to ensure compliance with any
locals laws to the extent that they do or may apply.
2.7 If any provision of these terms and conditions shall be unlawful, void or
unenforceable for any reason then that provision shall be deemed severable and
shall not affect the validity and enforceability of the remaining provisions.
2.8 Alpha1TecLabs expressly reserves the right to alter these terms and
conditions from time to time by posting new terms and conditions on this
Website.
MEMBER CONDUCT
You understand that all information, data, text, software, music, sound,
photographs, graphics, video, messages or other materials ("Content"), whether
publicly posted or privately transmitted, are the sole responsibility of the
person from which such Content originated. This means that you, and not
Alpha1TecLabs, are entirely responsible for all Content that you upload, post or
otherwise transmit via the Service. Alpha1TecLabs does not control the Content
posted via the Service and, as such, does not guarantee the accuracy, integrity
or quality of such Content. You understand that by using the Service, you may be
exposed to Content that is offensive, indecent or objectionable.
You agree to not use the Service to:
(a) upload, post or otherwise transmit any Content that is unlawful, harmful,
threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene,
libellous, invasive of another's privacy, hateful, or racially, ethnically or
otherwise objectionable;
(b) harm minors in any way;
(c) impersonate any person or entity, including, but not limited to, a
Alpha1TecLabs official, forum leader, guide or host, or falsely state or
otherwise misrepresent your affiliation with a person or entity;
(d) forge headers or otherwise manipulate identifiers in order to disguise the
origin of any Content transmitted through the Service or develop restricted or
password-only access pages, or hidden pages or images (those not linked to from
another accessible page);
(e) upload, post or otherwise transmit any Content that you do not have a right
to transmit under any law or under contractual or fiduciary relationships (such
as inside information, proprietary and confidential information learned or
disclosed as part of employment relationships or under nondisclosure
agreements);
(f) upload, post or otherwise transmit any Content that infringes any patent,
trademark, trade secret, copyright or other proprietary rights of any party;
(g) upload, post or otherwise transmit any unsolicited or unauthorized
advertising, promotional materials, "junk mail," "spam," "chain letters,"
"pyramid schemes," or any other form of solicitation, except in those areas of
the Service that are designated for such purpose; users are prohibited from
engaging in improper use or distribution of electronic mail ("e-mail"). Users
are strictly prohibited from engaging in any of the following activities:
Sending unsolicited mass or commercial e-mail ("spamming") for any purpose
whatsoever.
Having third parties send out commercial emails on any user's behalf .Using
Alpha1TecLabs facilities to receive replies from unsolicited emails (commonly
referred to as "drop-box" accounts).
Configuring any email server in such a way that it will accept third party
emails for forwarding (commonly known as an "open mail relay"). If a site has
roaming users who wish to use a common mail server, the mail server must be
configured to require some form of user identification and authorization.
Mass or commercial email may be sent only to recipients who have expressly
requested receipt of such e-mails, by the sending of an email request to the
person performing the mass or commercial mailings. This exchanging of requests,
acknowledgements, and final confirmations (commonly referred to as a "double
opt-in" process) must be adhered to in their entirety for any mass or commercial
email to be considered "solicited" by Alpha1TecLabs.
Users that send mass or commercial e-mail are required to maintain complete and
accurate records of all e-mail subscription requests, specifically including the
email and associated headers sent by every subscriber, and to immediately
provide Alpha1TecLabs with such records upon request of Alpha1TecLabs.
Subscriptions that do not have a specific recipient generated email request
associated with them are invalid, and are strictly prohibited.
In the absence of positive, verifiable proof to the contrary, Alpha1TecLabs
considers complaints by recipients of e-mails to be de-facto proof that the
recipient did not subscribe or otherwise request the e-mail's about which a
complaint was generated.
(h) upload, post or otherwise transmit any material that contains software
viruses or any other computer code, files or programs designed to interrupt,
destroy or limit the functionality of any computer software or hardware or
telecommunications equipment;
(i) disrupt the normal flow of dialogue, cause a screen to "scroll" faster than
other users of the Service are able to type, or otherwise act in a manner that
negatively affects other users' ability to engage in real time exchanges;
(j) interfere with or disrupt the Service or servers or networks connected to
the Service, or disobey any requirements, procedures, policies or regulations of
networks connected to the Service;
(k) intentionally or unintentionally violate any applicable local, state,
national or international law, including, but not limited to, regulations
promulgated by the U.S. Securities and Exchange Commission, any rules of any
national or other securities exchange, including, without limitation, the New
York Stock Exchange, the American Stock Exchange or the NASDAQ, and any
regulations having the force of law;
(l) "stalk" or otherwise harass another;
(m) collect or store personal data about other users;
(n) promote or provide instructional information about illegal activities,
promote physical harm or injury against any group or individual, or promote any
act of cruelty to animals. This may include, but is not limited to, providing
instructions on how to assemble bombs, grenades and other weapons, and creating
"Crush" sites;
(o) use your home page (or directory) as storage for remote loading or as a door
or signpost to another home page, whether inside or beyond Alpha1TecLabs;
(p) have multiple Alpha1TecLabs addresses that are within the same Alpha1TecLabs
neighbourhood or that have the same theme; or
(q) engage in commercial activities without enrolling in Alpha1TecLabs-approved
affiliate programs. This includes, but is not limited to, the following
activities:
- offering for sale any products or services;
- soliciting for advertisers or sponsors;
- conducting raffles or contests that require any type of entry fee;
- displaying a sponsorship banner of any kind, including those that are generated by banner or link exchange services, with the sole exceptions of the Banner Exchange program and the Internet Link Exchange; and
- displaying banners for services that provide cash or cash-equivalent prizes to users in exchange for hyperlinks to their web sites.
SPECIAL ADMONITIONS FOR INTERNATIONAL USE
Recognizing the global nature of the Internet, you agree to comply with all
local rules regarding online conduct and acceptable Content. Specifically, you
agree to comply with all applicable laws regarding the transmission of technical
data exported from the United States or the country in which you reside.
CONTENT SUBMITTED TO Alpha1TecLabs
Alpha1TecLabs does not claim ownership of the Content you place on your
Alpha1TecLabs Site. By submitting Content to Alpha1TecLabs for inclusion on your
Alpha1TecLabs Site, you grant Alpha1TecLabs the world-wide, royalty-free, and
non-exclusive license to reproduce, modify, adapt and publish the Content solely
for the purpose of displaying, distributing and promoting your Alpha1TecLabs
Site on Alpha1TecLabs's Internet properties. This license exists only for as
long as you continue to be a Alpha1TecLabs user and shall be terminated at the
time your Alpha1TecLabs Site is terminated.
You acknowledge that Alpha1TecLabs does not pre-screen Content, but that
Alpha1TecLabs and its designees shall have the right (but not the obligation) in
their sole discretion to refuse or remove any Content that is available via the
Service. Without limiting the foregoing, Alpha1TecLabs and its designees shall
have the right to remove any Content that violates the Legal Statement or is
otherwise objectionable. You agree that you must evaluate, and bear all risks
associated with, the use of any Content, including any reliance on the accuracy,
completeness, or usefulness of such Content.
INDEMNITY
You agree to indemnify and hold Alpha1TecLabs, and its subsidiaries, affiliates,
officers, agents, co-branders or other partners, and employees, harmless from
any claim or demand, including reasonable attorneys' fees, made by any third
party due to or arising out of your Content, your use of the Service, your
connection to the Service, your violation of the Legal Statement, or your
violation of any rights of another.
NO RESALE OF SERVICE
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion
of the Service, use of the Service, or access to the Service.
GENERAL PRACTICES REGARDING USE AND STORAGE
You acknowledge that Alpha1TecLabs may establish general practices and limits
concerning use of the Service.
MODIFICATIONS TO SERVICE
Alpha1TecLabs reserves the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Service (or any part thereof) with
or without notice. You agree that Alpha1TecLabs shall not be liable to you or to
any third party for any modification, suspension or discontinuance of the
Service.
TERMINATION
You agree that Alpha1TecLabs, in its sole discretion, may terminate your
password, Alpha1TecLabs Site, use of the Service or use of any other
Alpha1TecLabs service, and remove and discard any Content within the Service,
for any reason, including, without limitation, for lack of use or if
Alpha1TecLabs believes that you have violated or acted inconsistently with the
letter or spirit of the Legal Statement. Alpha1TecLabs may also in its sole
discretion and at any time discontinue providing the Service, or any part
thereof, with or without notice. You agree that any termination of your access
to the Service under any provision of this Legal Statement may be effected
without prior notice, and acknowledge and agree that Alpha1TecLabs may
immediately deactivate or delete your Alpha1TecLabs Site and all related
information and files in your Alpha1TecLabs Site and/or bar any further access
to such files or the Service. Further, you agree that Alpha1TecLabs shall not be
liable to you or any third-party for any termination of your access to the
Service.
ADVERTISEMENTS AND PROMOTIONS
Alpha1TecLabs runs advertisements and promotions on Alpha1TecLabs Sites. By
creating your Alpha1TecLabs Site, you agree that Alpha1TecLabs has the right to
run such advertisements and promotions. The manner, mode and extent of
advertising by Alpha1TecLabs on your Alpha1TecLabs Site is subject to change.
Your correspondence or business dealings with, or participation in promotions
of, advertisers found on or through the Service, including payment and delivery
of related goods or services, and any other terms, conditions, warranties or
representations associated with such dealings, are solely between you and such
advertiser. You agree that Alpha1TecLabs shall not be responsible or liable for
any loss or damage of any sort incurred as the result of any such dealings or as
the result of the presence of such advertisers on the Service.
LINKS
The Service may provide, or third parties may provide, links to other World Wide
Web sites or resources. Because Alpha1TecLabs has no control over such sites and
resources, you acknowledge and agree that Alpha1TecLabs is not responsible for
the availability of such external sites or resources, and does not endorse and
is not responsible or liable for any Content, advertising, products, or other
materials on or available from such sites or resources. You further acknowledge
and agree that Alpha1TecLabs shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by or in
connection with use of or reliance on any such Content, goods or services
available on or through any such site or resource.
Alpha1TecLabs PROPRIETARY RIGHTS
You acknowledge and agree that the Service and any necessary software used in
connection with the Service ("Software") contain proprietary and confidential
information that is protected by applicable intellectual property and other
laws. You further acknowledge and agree that Content contained in sponsor
advertisements or information presented to you through the Service or
advertisers is protected by copyrights, trademarks, service marks, patents or
other proprietary rights and laws. Except as expressly authorized by
Alpha1TecLabs or advertisers, you agree not to modify, rent, lease, loan, sell,
distribute or create derivative works based on the Service or the Software, in
whole or in part.
Alpha1TecLabs grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by Alpha1TecLabs for use in accessing the Service.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
(a) YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN
"AS IS" AND "AS AVAILABLE" BASIS. Alpha1TecLabs EXPRESSLY DISCLAIMS ALL
WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT.
(b) Alpha1TecLabs MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR
REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR
ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE
WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES,
INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE
WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE
CORRECTED.
(c) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE
IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE
FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE
DOWNLOAD OF ANY SUCH MATERIAL.
(d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM
Alpha1TecLabs OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT
EXPRESSLY STATED IN THE Legal Statement.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT Alpha1TecLabs SHALL NOT BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA
OR OTHER INTANGIBLE LOSSES (EVEN IF Alpha1TecLabs HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO
USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES
RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR
MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE;
(iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv)
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER
RELATING TO THE SERVICE.
EXCLUSIONS AND LIMITATIONS
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE
LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 16 AND 17 MAY NOT APPLY
TO YOU.
SPECIAL ADMONITION FOR SERVICES RELATING TO FINANCIAL MATTERS
If you intend to create or join any service, receive or request any news,
messages, alerts or other information from the Service concerning companies,
stock quotes, investments or securities, please read the above Sections 16 and
17 again. They go doubly for you. In addition, for this type of information
particularly, the phrase "Let the investor beware" is apt. The Service is
provided for informational purposes only, and no Content included in the Service
is intended for trading or investing purposes. Alpha1TecLabs shall not be
responsible or liable for the accuracy, usefulness or availability of any
information transmitted via the Service, and shall not be responsible or liable
for any trading or investment decisions made based on such information.
NOTICE
Notices to you may be made via either email or regular mail. The Service may
also provide notices of changes to the Legal Statement or other matters by
displaying notices or links to notices to you generally on the Service.
COPYRIGHTS
Alpha1TecLabs respects the intellectual property rights of others and we ask our
users to do the same.
GENERAL INFORMATION
The Legal Statement constitute the entire agreement between you and
Alpha1TecLabs and govern your use of the Service, superseding any prior
agreements between you and Alpha1TecLabs (including, but not limited to, any
prior versions of the Legal Statement). You also may be subject to additional
terms and conditions that may apply when you use affiliate or other
Alpha1TecLabs services, third-party content or third-party software. The Legal
Statement and the relationship between you and Alpha1TecLabs shall be governed
by the laws of the UK without regard to its conflict of law provisions. You and
Alpha1TecLabs agree to submit to the personal and exclusive jurisdiction of the
courts located within the county of Bristol, UK. The failure of Alpha1TecLabs to
exercise or enforce any right or provision of the Legal Statement shall not
constitute a waiver of such right or provision. If any provision of the Legal
Statement is found by a court of competent jurisdiction to be invalid, the
parties nevertheless agree that the court should endeavour to give effect to the
parties' intentions as reflected in the provision, and the other provisions of
the Legal Statement remain in full force and effect. You agree that regardless
of any statute or law to the contrary, any claim or cause of action arising out
of or related to use of the Service or the Legal Statement must be filed within
one (1) year after such claim or cause of action arose or be forever barred. The
section titles in the Legal Statement are for convenience only and have no legal
or contractual effect.
VIOLATIONS
Please report any violations of the Legal Statement to
support@Alpha1TecLabs.com.
Contacting the Web Site:
If you have any questions about this privacy statement, complaints, any issues, practices of this
site or dealings with this Web site, please e-mail
support@Alpha1TecLabs.com.
Official Complaints Procedure
If you are unsatisfied with the service you have received, and you have not
been able to reach a resolution via our support system, you can make a formal
complaint by emailing
support@Alpha1TecLabs.com
including your account information, and detailing the outstanding complaint.
We will acknowledge your complaint within 24hrs, an investigation will
be carried out into the issues raised and a full response will be provided
within 3 working days. Where the issue is particularly complex it may take
longer to respond. If this is likely, we will provide information on the action
which will be taken and advise when you can expect a full response.
Domain Renewals Policy
Registrants will receive an email 30 days prior to expiry date, requesting
renewal of service and online payment. Note: Registrants can arrange for more
notice or can renew for longer periods by emailing
support@Alpha1TecLabs.com.
Data Quality Process
We validate registrant data, by validating address and contact details
against payment bank details and post code data and a valid contact email
address. If notified a domain name cannot be validated, we will contact the
registrant again to validate and provide proof of registrant data.
From May 6th
2014, if any registrant
is unable to validate or provide proof of identity, then
we will lock invalid domain registrations for 30 days before they are
cancelled.
ACCEPTABLE USE POLICY:
This Acceptable Use Policy document, including the
following list of Prohibited Activities, is an integral part of your Hosting
Agreement with Alpha1TecLabs Bristol UK ISP. If you engage in any of the
activities prohibited by this AUP document Alpha1TecLabs Bristol UK ISP may
suspend or terminate your account.
Alpha1TecLabs Bristol UK ISP's Acceptable Use
Policy (the "Policy") for Alpha1TecLabs Bristol UK ISP Services is designed to
help protect Alpha1TecLabs Bristol UK ISP, Alpha1TecLabs Bristol UK ISP's
customers and the Internet community in general from irresponsible or, in some
cases, illegal activities. The Policy is a non-exclusive list of the actions
prohibited by Alpha1TecLabs Bristol UK ISP. Alpha1TecLabs Bristol UK ISP
reserves the right to modify the Policy at any time.
Prohibited Uses of Alpha1TecLabs Bristol UK ISP
Systems and Services:
1. Transmission, distribution or storage of any
material in violation of any applicable law or regulation is prohibited. This
includes, without limitation, material protected by copyright, trademark, trade
secret or other intellectual property right used without proper authorization,
and material that is obscene, defamatory, constitutes an illegal threat, or
violates export control laws.
2. Sending Unsolicited Bulk Email ("UBE", "spam").
The sending of any form of Unsolicited Bulk Email through Alpha1TecLabs Bristol
UK ISP's servers is prohibited. Likewise, the sending of UBE from another
service provider advertising a web site, email address or utilizing any resource
hosted on Alpha1TecLabs Bristol UK ISP's servers, is prohibited. Alpha1TecLabs
Bristol UK ISP accounts or services may not be used to solicit customers from,
or collect replies to, messages sent from another Internet Service Provider
where those messages violate this Policy or that of the other provider.
Note: The Privacy and Electronic
Communications Regulations 2003 cover the sending of email marketing. This
legislation says that organisations must only send marketing emails to
individuals if you have agreed to receive them, except where there is a clearly
defined customer relationship.
Online businesses that use e-mail marketing must follow all the CAN-SPAM rules.
•Identify your message as an advertisement.
•Include an unsubscribe mechanism.
•Include a valid physical postal address.
•Deceptive subject lines and false headers are outlawed.
•You will be held responsible if anyone sends emails on your behalf.
3. Running Unconfirmed Mailing Lists. Subscribing
email addresses to any mailing list without the express and verifiable
permission of the email address owner is prohibited. All mailing lists run by
Alpha1TecLabs Bristol UK ISP customers must be Closed-loop ("Confirmed Opt-in").
The subscription confirmation message received from each address owner must be
kept on file for the duration of the existence of the mailing list. Purchasing
lists of email addresses from 3rd parties for mailing to from any Alpha1TecLabs
Bristol UK ISP-hosted domain, or referencing any Alpha1TecLabs Bristol UK ISP
account, is prohibited.
4. Advertising, transmitting, or otherwise making
available any software, program, product, or service that is designed to violate
this AUP or the AUP of any other Internet Service Provider, which includes, but
is not limited to, the facilitation of the means to send Unsolicited Bulk Email,
initiation of pinging, flooding, mail-bombing, denial of service attacks.
5. Operating an account on behalf of, or in
connection with, or reselling any service to, persons or firms listed in the
Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org.
6. Unauthorized attempts by a user to gain access
to any account or computer resource not belonging to that user (e.g.,
"cracking").
7. Obtaining or attempting to obtain service by
any means or device with intent to avoid payment.
8. Unauthorized access, alteration, destruction,
or any attempt thereof, of any information of any Alpha1TecLabs Bristol UK ISP
customers or end-users by any means or device.
9. Knowingly engage in any activities designed to
harass, or that will cause a denial-of-service (e.g., synchronized number
sequence attacks) to any other user whether on the Alpha1TecLabs Bristol UK ISP
network or on another provider's network.
10. Using Alpha1TecLabs Bristol UK ISP's Services
to interfere with the use of the Alpha1TecLabs Bristol UK ISP network by other
customers or authorized users.
Customer Responsibility for Customer's Users
Each Alpha1TecLabs Bristol UK ISP customer is
responsible for the activities of its users and, by accepting service from
Alpha1TecLabs Bristol UK ISP, is agreeing to ensure that its
customers/representatives or end-users abide by this Policy. Complaints about
customers/representatives or end-users of an Alpha1TecLabs Bristol UK ISP
customer will be forwarded to the Alpha1TecLabs Bristol UK ISP customer's
postmaster for action. If violations of the Alpha1TecLabs Bristol UK ISP
Acceptable Use Policy occur, Alpha1TecLabs Bristol UK ISP reserves the right to
terminate services with or take action to stop the offending customer from
violating Alpha1TecLabs Bristol UK ISP's AUP as Alpha1TecLabs Bristol UK ISP
deems appropriate, without notice.
Contacting the Web Site:
If you have any questions about this privacy statement, complaints, any issues, practices of this
site or dealings with this Web site, please e-mail
support@Alpha1TecLabs.com.
Mail Accounts & Storage
Retention Policy
1. The amount of storage provided varies between the different services and
packages, no user shall consume more than their fair share of system resources.
2. E-mail messages in your mailbox that are kept on the server and are older
than 365 days are subject to automatic deletion by the system. If you require
longer storage retention please contact sales for an upgrade.
3. E-mail messages in the Spam folder that are kept on the server and are older
than 30 days, are subject to automatic deletion by the system.
4. E-mail messages in the Trash folder that are kept on the server and are older
than 30 days, are subject to automatic deletion by the system.
5. Our mail servers have an email
attachment
maximum size limit of 30 megabytes.
6. Our Mail archive facility holds a rolling day archive copy of all your mail kept on the server and archive mail older than 30 days are subject to automatic deletion by the system.
7. There is a default maximum bulk marketing mailbox message send limit of 250 emails per day set on all mailbox accounts, this can be increased on request to support subject to package or cost below.
Typical Package Maximum Size Bulk
Marketing Message Daily Sending Limits Per Mailbox Per Day:
250 mail per day standard
500 Basic per day
750 Small per day
1000 Medium per day
2000 Large2 per day
3000 Large3 per day
4000 Large4 per day
5000 Large5 per day
For higher limits please contact
sales for a quote.
Note: The Privacy and Electronic Communications Regulations 2003 cover the
sending of email marketing. This legislation says that organisations must only
send marketing emails to individuals if you have agreed to receive them, except
where there is a clearly defined customer relationship.
Online businesses that use e-mail marketing must follow all the CAN-SPAM rules.
•Identify your message as an advertisement.
•Include an unsubscribe mechanism.
•Include a valid physical postal address.
•Deceptive subject lines and false headers are outlawed.
•You will be held responsible if anyone sends emails on your behalf.
8. Maximum default
storage limit is 1 Gigabyte per email mailbox. If you require greater storage
email mailbox capacity please contact sales
for an upgrade.
We recommend you check your mailbox at least once a week. The Date and Time of the E-mail received will be usually displayed in your "Received" folder. This will help you manage your e-mail and ensure that important ones don't get deleted. When going on vacation or a long trip, use Web Mail service or use the Free E-mail Forwarding facility. Remember to regularly empty your trash folder before you sign-out from the Web Mail. It is also possible to configure this task to be done automatically from within the Web Mail itself. Save your e-mail on your hard disk if they are important and set your mail settings to "Not save messages on Server" if you want to prevent important e-mail from getting deleted.
