We currently offer
server remote support online technical engineering assistance helpdesk
IT support for:
Microsoft Server Support:
All versions of
Windows NT4, 2000, 2003, 2008, 2012, Microsoft Office, IE (Internet Explorer),
etc.
Linux Server Support: Maintenance and support of all platforms supported by certified
Linux/Unix engineers: Linux, Red Hat, Unix, AIX, HP-UX, Solaris and Novell platforms!
Centos / CHAOS / RHEL / Moab / Unix Support,
etc.
Application Support: Apache, PHP tuning, speed issues
resolved.
Database Support: MySQL tuning, speed issues resolved.
Network Server Support: Including setup WAN, LAN, VPN,
Wireless support, optimisation with optional
continuous bandwidth monitoring and email alerts. ADSL routers, network comms
support, faults. All leading network equipment routers, switches supported: Cisco, DrayTek Vigor,
D-Link, Linksys, Netgear, ZyXEL, etc. Typical communication issues
resolved high latency, loss of sync, random disconnections, low
bandwidth, poor speed, ADSL faults, etc.
Firewall Server Support: Including setup, configuration issues, all
leading brands: Microsoft ISA, Kerio, Cisco PIX, etc. Log analysis and
investigation. Support for and implementation of Intrusion detection
systems.
Mail Server Support: Covering setup, configuration, spam issues,
monitoring, for any type of support problems covering all leading brand names: Kerio,
Icewarp Merak, Microsoft Exchange, Sendmail, etc.
Security Service: Protection from hackers and latest security
threats, forensic analysis and identification of hacker intrusion and prevention
of
future attacks.
Server Inventory: Computer Audits and reports.
Server Health Checks: Performance boost, tuning, recommendations and fixes.
Computer memory is relatively cheap and it is very easy to add or
replace and is generally the first place to start when considering an
upgrade for better and faster system performance!
Server
Patch Management: Managed and automatic scheduled security updates
and software
patching service options.
Server
Event Monitoring: Alerts, Asset Management,
Network System monitoring with optional managed
monitoring of events and alerts available.
Security advice: Consultancy and technical advice.
Server installation and configuration support, protection from hackers,
viruses, etc.
Disaster Recovery, network back-up procedure design, technical architecture
design.
Typical software hardware support issues dealt with are:
Desktop Support general advice and guidance on any server related issues, hardware or
software.
Resolve driver and error messages.
Help diagnose resolve server performance issues. Server software Installation.
Anti Virus installation and update issues.
Check server's for Spyware, Trojans, stop annoying pop-ups, viruses and remove
them. Server tune up advice, optimize, repair invalid registry entries.
Perform security audits to help protect your networks, servers from hackers and
viruses.
Run diagnostic software and correct disk/directory errors.
Recover lost accidentally deleted files!
Check and install you have all the latest Microsoft security patches
installed.
Help diagnose, resolve PC hardware issues.
We can also, provide an annual server
remote support cover with managed monitoring of events and alerts service for each
server to warn of problems and
resolve them remotely fast, before they disrupt your home or business!
Low cost remote maintenance, service and administrative IT support
options on an ongoing basis. Confidential data remote back-up, Firewall,
VPN, security specialists, and networking services.
See
prices below or Email:
Sales@alpha1teclabs.com
to discuss your requirements for custom quotes. Special bulk discount deals
available for more than one server support contract on request.
Onsite consultancy and repair also available,
please contact
sales
for a quote.
